About Us

Who are we

The Projects House is an independent IT consultancy providing experienced, senior-level technology leadership to organisations that need clarity, control, and measurable progress.

We operate at the intersection of strategy, service delivery, and change, supporting executive teams through periods of transformation, recovery, growth, or transition. Our work is grounded in global best practice — including Gartner-aligned strategy frameworks, ITIL, and SDI service-management standards — but is always shaped by the practical realities of each organisation.

We are deliberately independent and vendor-agnostic. This allows us to provide clear, objective advice that is focused solely on what is right for the organisation, not what suits a particular product, supplier, or delivery model.

What we do

We help organisations define direction, stabilise performance, and deliver change across their IT function.

Our core areas of focus include:

• IT Strategy & Governance
  Creating clear, deliverable IT strategies aligned to business objectives, supported by realistic roadmaps, investment cases, and governance models.

• Interim IT Leadership
  Providing part-time CIO or Head of IT leadership to organisations that need experience and authority without a full-time executive appointment.

• Service Delivery Excellence
  Improving the performance, reliability, and perception of IT services, particularly where services are under-performing or confidence has been lost.

• Programmes & Projects
  Supporting programme and project initiation, assurance, health checks, and recovery — ensuring initiatives are set up for success from the outset.

• Managed Service Provider Strategy & Transition
  Helping organisations develop MSP business cases, select the right partners, manage transitions, and ensure effective handover into live service.

Across all engagements, our focus is on outcomes, accountability, and sustainability — not producing documentation that sits on a shelf.

How we work

We work closely with executive teams, senior stakeholders, and in-house IT leaders to ensure alignment, build trust, and deliver change that lasts beyond our involvement.

Key principles of how we work include:

• Executive-level engagement
  We operate comfortably at board and leadership level, translating complex IT topics into clear, commercial language that supports informed decision-making.

• Best practice, applied pragmatically
  We use recognised frameworks and standards as guides — not rigid rules — adapting them to the scale, maturity, and culture of each organisation.

• Independence and objectivity
  We remain vendor-neutral and client-side, providing advice that is unbiased, evidence-based, and in the organisation’s best interests.

• Flexible engagement models
  From short, focused assignments to part-time interim leadership roles, our services are designed to fit around your needs, not the other way around.

• Knowledge transfer and sustainability
  We aim to leave organisations stronger and more capable, with clear ownership, governance, and confidence to continue without dependency.

Our team

Founder and Principle Consultant

With over 20 years of experience in the IT industry, Darrin is a seasoned expert in digital transformation and innovation. As the former IT Director in both public and private sector companies, he led numerous large-scale projects that modernized IT infrastructure, enhanced cybersecurity, and streamlined operations. Today, Darrin channels his extensive knowledge and strategic acumen into his boutique consultancy, The Projects House, where she helps businesses unlock their digital potential.